EN Troubleshooting
03/2020 77 / 84
Number Description Procedure
W727 Desoutter MIDs not autorized 1 - This feature is configured but not active.
2 - To activate it with UV, go to the "Feature manage-
ment" menu.
W735 Ford Protocol: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W736 Ford Protocol not active 1 - This feature is configured but not active.
2 - To activate it with UV, go to the "Feature manage-
ment" menu.
W741 CVILOGIX: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W742 CVILOGIX not active 1 - This feature is configured but not active.
2 - To activate it with UV, go to the "Feature manage-
ment" menu.
W743 Up to 50 Pset: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W744 Up to 250 Pset: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W745 Up to 50 AP: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W746 Up to 250 AP: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
W501 CVILOGIX user info Message generated by CVILOGIX program.
W600 System disconnected 1- The system is disconnected.
2- Check the network cable.
W601 Result not OK Result not OK.
W925 RIM update in progress 1-Wait until the RIM update is finished.
W926 Inconsistencies RIM information 1- Perform a firmware upgrade to fix the information
in the RIM.
E006 Rotor locked 1- Replace the tool.
2- The damaged tool needs maintenance.
E013 Bad tool ground 1- Phase-phase or phase to ground short-circuit.
2- Disconnect the tool. Contact your Desoutter repre-
sentative for support.
E014 Torque power default 1- The torque sensor is not correctly supplied.
2- The tool needs maintenance. If the problem occurs
again, contact your Desoutter representative for sup-
port.
E019 Tool communication error 1- Tool communication error.
2- Check tool and cable connections. If the problem
occurs again, contact your Desoutter representative for
support.
E020 Tool LED error 1- Tool LEDs are not correctly supplied.
2- Disconnect and reconnect the tool. If the problem
occurs again, contact your Desoutter representative for
support.
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