Troubleshooting EN
78 / 84 03/2020
Number Description Procedure
E023 Unsupported tool 1- The tool connected to the system is not supported.
2- Contact your Desoutter representative for support.
E200 Quick stop ! 1- The quick stop has been activated.
2- Check the Phoenix connector.
E213 Drive connection lost 1- Connection with the drive has been lost.
2- Reboot the system.
3- If the issue remains, contact your Desoutter repre-
sentative for support.
E217 Drive disabled 1- Drive disabled by external source.
2- Contact your Desoutter representative for support.
E218 Drive power failure 1- Drive hardware failure.
2- Safety issue. Contact your Desoutter representative
for support.
E221 Drive check error 1- Drive hardware failure.
2- Safety issue. Contact your Desoutter representative
for support.
E222 System too hot 1- Heatsink too warm.
2- Let the system cool down.
E230 DC bus high 1- Maximum current exceeded. DC-bus voltage high.
2- Contact your Desoutter representative for support.
E231 DC bus too low 1- Power failure. DC-bus voltage low.
2- Contact your Desoutter representative for support.
E232 Error ID Fieldbus 1- The Fieldbus module plugged to the system is not
an authorized Desoutter module.
2- Contact your Desoutter representative for more in-
formation.
E233 CVINET FIFO full 1- CVINET FIFO is full, the connection has been lost.
2- Check the Ethernet cable.
3- Check the Ethernet configuration.
4- Check that CVINET is running correctly.
E236 ToolsNet FIFO full 1- ToolsNet FIFO is full, the connection has been lost.
2- Check the Ethernet cable.
3- Check the Ethernet configuration.
4- Check that ToolsNet is running correctly.
E240 XML not authorized 1- The selected XML protocol is not authorized.
2- Check the ePOD characteristics.
E243 PFCS not authorized 1- The selected PFCS protocol is not authorized.
2- Check the ePOD characteristics.
E247 XML version conflict 1- Conflict detected in Audi / VW XML protocol ver-
sion.
2- Check the coherence of the version between the sys-
tem and master PC/PLC.
E248 SAS order failed 1- Fieldbus SAS order has failed.
2- Check the value of RRGI, SIO, etc.
E249 XML PRG 0 1- The PRG value 0 has been set by Fieldbus.
E255 Drive choke too hot 1- Power electronics too warm.
2- Let the system cool down.
E256 Motor too hot 1- Tool is locked because the maximum motor temper-
ature has been reached.
2- Tool will remain locked until the motor temperature
comes back to its normal value.
E260 IPM not authorized 1- The selected IPM protocol is not authorized.
2- Check the ePOD characteristics.
E265 Socket(s) usable with more than one tightening
unit
1- Reconfigure sockets combination to resolve con-
flicts.
E268 CVINET incompatible 1- Update CVINET WEB software.
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