Symptom Probable Cause Suggested Remedy
Water does
not ush
softener
compart-
ment.
Pressure Switch Check pressure switch continuity between terminals. If no
continuity, check pressure switch hose for obstruction. If
hose okay, change pressure switch.
Water level
too high
Pressure Switch Check for blockage in pressure switch hose. Check for
pressure switch opening circuit across terminals . Replace
switch if contacts do not open.
Water
drains
slowly
Drain System Check hoses and drain valve for blockage. Clean of inad-
equate size. if necessary. Check building drains for blockage
Machine
does not
turn
VFD Check VFD by removing inspection panel and record any
numbers or letters displayed. If no display turn power o to
machine at breaker for 2 minutes and turn poiwer back on
to reset. If still no display replace VFD
Machine
tumbles in
one direc-
tion
VFD Remove inspection cover at rear and record in only numbers
or letters displayed. See fault code section for more info.
VFD Inspect yellow enable wires from main relay PCB and at VFD
Excessive
vibration
Mounting System Check these areas: • Strength of mounting structure, con-
crete or base. • Mounting bolts may be loose and need
tightening.
Drive Belt Worn drive belt can cause vibration and noise.
Loading Note: Small loads contribute to out of balance loading and
increase vibration.
Machine
does not
spin
Pressure Switch Check pressure switch for continuity across terminals #21 &
#22 indicating pressure switch has reset to the empty posi-
tion. If no continuity, change pressure switch.
Machine
starts and
does not
operate
VFD Check yellow enable wires from relay PCB P13 & motor
P14to VFD advances through cycle are connected. Check
fault code on VFD before removing power from the drive.
Check orange P-15 wire for signal from door switches.
Machine
does not
stop
Main PCB Main PCB controls time cycle at end of cycle
Braking Resistors Check braking resistors for continuity. Verify ohms resis-
tance by Molex.
Water leak-
age around
loading door
Door Adjustment Door may need adjustment due to abuse or wear. Check
tightness around perimeter using a dollar bill. Adjust left
to right tightness by shims at door lock or hinge side. It is
important to center gasket to tub opening before tighten-
ing door to hinge bolts. Chalk may be used on tub front
to show point of contact with tub. If gasket is deformed,
worn, or damaged, replace. Refer to parts section for door
gasket expander kit.
Common Troubleshooting Solutions
Troubleshooting Machine Fault Errors
The following are descriptions of fault codes that will appear on the front of the washer.
There is a chart format that shows what fault code that will be displayed at washer front.
The codes displayed may or may not stop machine operation.
PLEASE NOTE: CHECK DRIVE FAULT CODE BEFORE POWERING MACHINE DOWN!
Fault# Description Customer Action
F1 The door failed to close and
lock or The door failed to
remain locked during the
cycle.
Check VFD fault code before turning o. Check to hear
if door solonoid engaged. Turn o the power to the
washer. Check wire connections to door /lock switches.
Check wire connections from switches to controller.
Check P-4 wire connections at PCB controller. Adjust
the door lock mechanism. (See service manual)
F2 The washer tub does not
ll with water within 7
minutes. The wash cycle will
continue. The F 2 will ash
three times, then wait for 30
seconds. The error will clear
at the end of the cycle.
Turn o the power to the washer. Check the operation
of the water valves. Check the incoming water
pressure. Check for blocked or restricted water ow.
Check to ensure the drain valve is functioning properly.
This error will occur on 18# washers when water level
is set for high (the pressure switch in 18# washer is
only one level).
F3 Memory error in controller.
The memory checksum is
wrong.
Check VFD fault code before turning o power. Try to
clear the fault with the Palm. Try a soft Reset of the
controller with the white button. If problem. Replace
PCB controller.
F4 Washer controller
communication error
Check VFD fault code before turning o power. Try the
data cable rst. Move around cable and remove any
side loading tension from data cable connector ends.
Check connection P25/24/23 to P15. Turn power back
on to the washer. If the problem returns, replace the
PCB washer controller.
F5 Pressure Switch error (only
OPL) - when the high level
sensor indicates full but the
lower one indicates empty.
The wash cycle will continue.
The F 5 will ash three
times, then wait for 30
seconds. The error will clear
at the end of the cycle.
Check VFD fault code before turning o power. Check
the pressure switch.(Ohm out contacts). Check pressure
switch connections to ensure they are all making good
contact. Check the Molex type harness connector to
ensure no wire been pushed out of the Molex type
housing that it is shorting or not connecting.
F6 Wrong washer size for drive
type.
Check VFD fault code before turning o power. If the
controller was installed in a dierent size machine
before being installed in this machine, a problem
can occur. If someone has been doing repairs on the
washer, check for the correct size drive. It can also
be caused by pressure switch harness. Check to
ensure the correct harness in installed. The control
can be reset by holding program button on controller
during startup (soft reset). Check orange wire at Molex
connector on controller coming from pressure switch or
replace pressure switch harness.
42 43
Part # 8533-050-001 2/22 Part # 8533-050-001 2/22
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