DG-PS1010U User Manual
76
Print Self-test Page:
1. Verify the power of print server is turned on.
2. Press the reset button for 5 seconds, and then release it.
3. Then the self-test page including the factory default settings will be printed.
Frequently Asked Questions
Question A
Print jobs are sent to the print queue successfully, but fail to be sent to the printer.
Possible explanations
1. The Print server Name/Print Queue configuration in PCONSOLE is incorrect.
2. The Print server name specified and stored in the print server memory doesn’t match the
same one set in PCONSOLE.
3. The network cable or power adapter connected to the print server is loose or disconnected.
4. The printer is off-line, jammed or out of paper.
Solutions
1. Check all the information in PCONSOLE.
2. Check all the information of the print server by running PSAdmin.
3. Check to see that if the network cabling and power adapter are properly connected.
4. Recheck the print server connection by running the PSAdmin. It should read “Connected.”
Question B
Print jobs start printing, but print very slowly or print unknown characters.
Possible explanation and solution
Note:
1. It is strongly recommended to use Laser Printer for self-test page printing.
2. Some printers are not supposed to print the self-test page completely. For example, the HP
deskjet 948c/895CXi will print the self-test page, but its paper-out LED will light up.
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