What to do if unable to commission Distech Controls Control Systems due to incorrect credentials?
If you are unable to commission the Distech Controls Control Systems controller because of incorrect default platform daemon credentials or passphrase, restore factory defaults and start the commissioning process again.
What to do if no valid credentials for Distech Controls Control Systems EC-BOS-9 controller?
If there are no valid credentials or system passphrase for the Distech Controls Control Systems EC-BOS-9 controller, use the Platform Account Recovery feature and follow the secure method to reset the platform credentials and system passphrase.
How to fix Distech Controls Control Systems passphrase mismatch?
In case of a passphrase mismatch in Distech Controls Control Systems, log in using platform credentials and update the system passphrase via the serial connection.
General| Model | EC-BOS-9 |
|---|---|
| Input Voltage | 24 VAC/VDC |
| Humidity Range | 5% to 95% RH, non-condensing |
| Mounting | DIN rail or surface mount |
| Enclosure Rating | IP20 |
| Controller Type | Network Controller |
| Communication Protocols | BACnet/IP, BACnet MS/TP, LONWORKS, Modbus |
| Communication Ports | 1 x RS-485 (BACnet MS/TP), 1 x Ethernet (BACnet/IP) |
| Power Supply | 24 VAC/VDC |
| Operating Temperature | -20°C to 60°C |
Tracks updates and changes to the document content over time.
Lists other documents that provide additional information relevant to the EC-Net 4 Pro system.
Details the controller's default IP address, credentials, and network settings upon delivery.
Explains the function of the microSD card for storage, including sensitive data and its removal/insertion.
Lists necessary hardware, software, and network connections for controller commissioning.
Describes installing a controller license when the commissioning PC lacks internet access.
Outlines physical and network setup steps before starting controller commissioning.
Guides on establishing a connection to the controller's platform daemon for management.
Explains how to initiate the Commissioning Wizard to configure the controller for use.
Details the process of installing necessary licenses for the controller's EC-Net software.
Covers selecting and installing software modules and stations during commissioning.
Guides on setting up the controller's IP address, subnet mask, gateway, and DNS.
Explains setting a strong system passphrase to protect controller data and system information.
Describes creating new platform user accounts to replace or supplement default credentials.
Outlines the final summary of commissioning steps and how to complete the process, including a reboot.
Details adjusting the controller's date, time, and time zone settings via PlatformServices.
Explains using the Platform Administration view for post-commissioning configuration and management.
Provides an overview of the system shell's capabilities, including basic platform settings and utilities.
Guides on establishing a serial or SSH connection to access the controller's system shell.
Explains modifying IP network settings for the controller using the system shell.
Details setting the controller's date and time via the system shell.
Describes the safe procedure to shut down the controller before power removal or maintenance.
Provides steps to fix issues from a system passphrase mismatch when moving memory cards.
Explains how to audit and review historical TCP/IP configuration changes made to the controller.
Details how to review TCP/IP configuration changes made to the PC used for commissioning.
Guides on resetting the controller to its original factory state, deleting all data.
Outlines the process for recovering access to the controller if platform credentials are lost.
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