20 Digital Monitoring Products, Inc. | Troubleshooting Guide
PANEL WON’T ARM
When attempting to arm the system, the keypad immediately returns to the Time Display and nothing arms� Here’s what
to check:
1
Are there areas in programming? If no there are no areas programmed, the panel has nothing to arm�
Enter Programming and check AREA INFORMATION programming�
Areas must be assigned a name to become active�
2
Does the User Code have authority to Arm/Disarm the areas?
Assign areas to code and/or check Profile (XR Series only) for Arm/Disarm authority�
To assign areas to other User Codes in the system, your code must have authority for the area you
are trying to assign� If not, you must initialize codes and use the default code 99 + CMD to assign
the areas to the User Codes�
3
What Arming Type is the panel using? Most DMP panels oer three dierent types of arming� Each mode
provides a slightly dierent area configuration�
ALL/PERIMETER – Provides two pre-defined areas of protection� Select PERIM to arm only the
zones assigned to the Perimeter area� Select ALL to arm all zones assigned to the Perimeter and
Interior areas�
Area 1 = PERIMETER - Typically contains exterior door and window contacts and glassbreak
detectors�
Area 2 = INTERIOR - Typically contains interior door contacts and motion detectors�
HOME/SLEEP/AWAY - Similar to the Perimeter/All, but provides three pre-defined areas of
protection� Select HOME to arm zones assigned to the Perimeter area� Select SLEEP to arm zones
assigned to the Perimeter and Interior areas� Select AWAY to arm zones assigned to ALL three
areas: Perimeter, Interior, and Bedrooms�
Area 1 = PERIMETER – Same as All/Perimeter�
Area 2 = INTERIOR – Same as All/Perimeter�
Area 3 = BEDROOMS – Similar to the Interior area, but may be independently DISARMED from
the Perimeter and Interior areas�
At arming, the keypad displays HOME AWAY� When zones are assigned to the BEDROOMS area,
the keypad displays HOME SLEEP AWAY at arming�
4
If the keypad does not respond to any key presses, check keypad bus devices for duplicate addresses�
5
If the keypad never displays the arming prompt, check Menu Display programming� Is keypad address
‘turned on’ in Menu Display for Arm/Disarm?
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