Digital Monitoring Products, Inc. | Troubleshooting Guide 25
TROUBLESHOOTING USING THE TRANSMITTER SURVEY LED
If a transmitter is unable to reliably communicate a message to the receiver, goes through batteries quickly, or is reported as
missing, the Survey LED can be used to help diagnose the issue� If the missing transmitter cannot be explained by obvious
reasons such as a damaged transmitter, failed battery, or changes in building construction; then the Survey LED should be
used�
Repeat the following sequence 5 times and write down the LED operation for each tamper switch action�
1
Press and hold the tamper switch�
2
Observe the LED until it turns o for at least 5 seconds�
3
Release the tamper switch�
4
Observe the LED until it turns o for at least 5 seconds�
SURVEY LED OBSERVED RESULTS
WHEN LED IS PRESSED MEANING
TURNS ON
Instantly on then o 8 to 10 times System is working properly�
On for 1+ seconds 3 to 10 times Transmitter/receiver needs to be relocated
On steady for 8 seconds all 10 times
Receiver is not turned on/is not operating
Transmitter isn’t programmed into the receiver
Transmitter or receiver needs to be relocated
FLASHES
Flashes with a single tamper press 3 to
10 times
Transmitter/receiver needs to be relocated
DOESN’T TURN ON LED never turns on
Transmitter battery is dead
Broken tamper switch/other part of transmitter
STAYS ON Dim
Transmitter battery is almost dead
Transmitter is broken
GENERAL WIRELESS TROUBLESHOOTING
If all wireless devices do not operate, refer to the following checklist:
Verify equipment model numbers�
Verify the House Code (1-50) is programmed in System Options�
Verify the 4-wire connector from the receiver PANEL header is connected to the XT30/XT50 panel terminals 7,
8, 9, and 10 and XR150/550 X-Bus header�
Verify what zone numbers are assigned as wireless zones� Check the address settings of other devices on the
keypad bus to ensure no duplicate addresses have been used� XT Wireless are programmed in keypas bus zone
range� XR Wireless is programmed in LX zone range�
Verify the 1100D/1100DH/1100X/1100XH LEDs are operating�
Verify transmitters have batteries correctly inserted�
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