37DORMA
16. Troubleshooting
Malfunction Possible causes Remedy
The door does not
respond.
ThegreenLEDlight
indicator is off.
No power supply. Switch on mains switch.
Loosecableconnections. Connect cable connections
thoroughly
Damaged power cord. Replace power cord.
Damaged power plug. Replace operator.
The door does not
respond.
ThegreenLEDlight
indicator is on.
The program switch is set to [0]
(OFF).
Set the program switch to the
desired function.
The program switch is set to [II]
(Permanent Open).
Set the program switch to the
desired function.
The door has been adjusted to
Permanent Open Function via
double-click.
Close door via double-click.
The safety sensors at the door
are activated (there is something
within the detection range of the
sensor).
Remove obstacles. Adjust safety
sensors if required.
Damaged sensor cable. Check and replace cables if
required.
Check and replace jumpers if
required.
No safety sensors are
connected
Terminals must be bridged.
The operator is defective. Replace operator.
ThegreenLEDlight
indicator blinks at
certain intervals.
The learning cycle has not been
performed properly.
Restart learning cycle (Page
32).
The operator is defective. Replace operator.
The door stops during
a cycle.
The door does not run smoothly. Check movement range and
remove cause for unsmooth
running.
The door moves
beyond the adjusted
“open” or “closed”
position.
The corresponding end stop has
shifted its position.
Readjust end stop and tighten
screws.
Start learning cycle (Page 32).
TheredLEDlight
indicator illuminates
permanently.
Defective control unit. Switch mains switch off and on.
Replace operator.
The
redLEDlight
indicator blinks twice
at certain intervals.
Defective control unit. Switch mains switch off and on.
Replace operator.
Installation and Maintenance Manual
CS 80 MAGNEO
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