46
Problem
Potential cause Solution
See
page
Remote control does not
respond.
Remote control is outside
of reception range.
> Move closer to the pool.
Once you are in range, you
will see the house icon in
the control panel of the
pool.
Charging station defective.
> Check the electrical con-
nection.
> Place the remote control on
the charging station:
> If the “Emotion” button is
blinking or permanently
illuminated, the charging
unit is fully operational.
> If the button is neither
blinking nor permanently
illuminated, please call
Customer Service.
All buttons on the remote
control blink for a short
time.
Remote control is outside
the reception area of the
pool.
> Move closer to the pool.
Despite disinfection water
becomes cloudy and
cannot be set within the
recommended limits.
> Carry out basic cleaning.
(see “Pool cleaning” in the
chapter “Water treatment”)
43
> Perform a disinfection and
adapt the pH value after-
wards.
Unpleasant odour. Water in the overflow has
evaporated.
> Pour 0.5 litres of water into
the overflow (Blue Moon)/
overflows (Sundeck).
Messages
“Water change active”
outside the programmed
cycle time.
Sub-freezing temperatures
are present under the
pool. This prevents freez-
ing of the system.
“Temperature sensor
water defect”
> Please call Customer Ser-
vice.
“Temperature sensor
air defect”
> Please call Customer Ser-
vice.