47
Problem
Potential cause Solution
See
page
“Check heater” • Fresh water was added
manually
• The time was changed
• Malfunction or heating
defect.
> Disconnect the pool from
the mains for 3 minutes.
> If the error message
appears again within
2 hours, call Customer
Service.
“Connection
defective”
> Please call Customer Ser-
vice.
“Water temperature
too high”
CAUTION
Under no
circumstances should you
bathe until the water tem-
perature has fallen again!
> Refill with some cold water.
> Wait until the system has
cooled down. Temperature
must be reduced below
42 °C/108 °F.
“Water level too low” Not enough water in the
bath.
> Refill the water until the
water level is about 50
mm above the uppermost
jet.
Otherwise:
> Please call Customer Ser-
vice.
“Difference
water sensors”
> Please call Customer Ser-
vice.
“Wrong PIN” You have entered the
wrong PIN.
> Enter the correct PIN
Forgot PIN?
> Enter PIN 2412.
“Timeout when filling” Pool has not reached
maximum fill level. Pipe
pressure too low, pipe not
supplying enough water.
> Check water connection.
Otherwise:
> Please call Customer Ser-
vice.
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