22 Troubleshooting Guide
Part 2 Check “Flash Code” on remote.
If a fault condition exists, the Fault Indicator
LED shows a Flash Code.
A flash code is a specific number of short
flashes, followed by a pause.
If the fault is a serious fault that prevents the
chair from driving,
the Battery Gauge shows a 'Drive Inhibit'
indication.
If you connect an HHP during a fault condition, the fault log will show a 4-digit code. The first
two digits provide the fault code number. The second two digits provide the sub-code for
more specific diagnostics information.
Out Of Neutral At Power Up (OONAPU)
Release the joystick to the center and try again
Motor overload (too steep)
The motor is not strong enough, try an alternative route
Controller is locked
Unlock controller
Stalled condition
Turn the controller off and then back on. This will reset
the controller fault and you will be able to drive again.
Thermal rollback
Allow the controller to sit for approximately 15 min. to
cool down. Turn the controller off then on and you will be
able to continue driving.
If this problem happens often while driving in ideal
conditions, there may be a problem with the
powerchair. Check for sticking park brake or motor
problems
Voltage too high or too low
Check the batteries and the cables
Batteries may be empty: charge the batteries
Batteries may be overcharged: if driving downhill, slow down
Batteries may be damaged: replace the batteries
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