EATON         
 
END-USER LICENSE AGREEMENT
IMPORTANT, READ CAREFULLY. THIS END USER LICENSE AGREEMENT (THE 
“AGREEMENT”) IS A BINDING CONTRACT BETWEEN YOU, THE END-USER (THE 
“LICENSEE”) AND EATON INTELLIGENT POWER LIMITED, IRELAND, OR ONE OF ITS 
AFFILIATES (“EATON” OR “LICENSOR”). BY OPERATING THIS UNINTERRUPTIBLE 
POWER SUPPLY (UPS) PRODUCT INCLUDING SOFTWARE EMBEDDED IN IT 
(FIRMWARE), YOU, THE LICENSEE, ARE AGREEING TO BE BOUND BY THE TERMS, 
CONDITIONS, AND LIMITATIONS OF THIS AGREEMENT. READ THE TERMS AND 
CONDITIONS OF THIS AGREEMENT CAREFULLY BEFORE, INSTALLING OR OPERATING 
THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, 
PROMPTLY RETURN THE UNUSED PRODUCT TO EATON.
1.0 DEFINITIONS
1.1 Documentation.  “Documentation” means the user guides and manuals for the installation 
and use of the UPS, whether made available over the internet, provided in CD-ROM, DVD, 
hard copy or other form.
1.2 Firmware.  “Firmware” means software programs that are embedded in the product for 
which Licensee is granted a license hereunder, the Documentation therefore and, to the extent 
available, Updates thereto. The Firmware is licensed hereunder in object code (machine-
readable) form only except that certain software programs may include limited portions in 
source code (human-readable) form. 
1.3 Update.  “Update” means a subsequent release of the Firmware, if and when developed by 
Eaton. An Update does not include any release, new version, option, or future product, which 
Eaton licenses separately.
2.0 FIRMWARE LICENSE
2.1 Ownership.  Eaton or its third party licensors retains all title, copyright and other proprietary 
rights in, and ownership of the Firmware regardless of the media upon which the original or any 
copy may be recorded or xed. 
2.2 License Grant. Eaton grants to Licensee a limited, revocable, non-exclusive, non-assignable 
license to use the Firmware in conjunction with the operation of the product to which the Firmware 
pertains or other products as described by Eaton in the Documentation. Licensee does not 
acquire any rights, express or implied, other than those expressly granted in this Agreement.
2.3 Restrictions and Requirements.  Licensee will not, nor will it permit others to, modify, 
adapt, translate, reverse engineer, decompile, or disassemble the Firmware or any component 
thereof (including the Documentation), or create derivative works based on the Firmware 
(including the Documentation), except to the extent such foregoing restriction is prohibited by 
applicable law or applicable open source license to, and only to, any open source software 
component that is incorporated into the Firmware (if any). Copyright laws and international 
treaties protect the Firmware, including the Documentation. Unauthorized copying of the 
Firmware, the Documentation or any part thereof, is expressly prohibited. For avoidance of 
doubt, Eaton does not grant Licensee a license to any of Eaton’s brands, logos, designs, trade 
dress, service marks, trademarks, domain names or trade names, in whole or in part.
Licensee agrees to install or allow installation of all corrections of substantial defects, security 
patches,  minor  bug  xes  and  updates,  including  any  enhancements,  for  the  Firmware  in 
accordance with the instructions and as directed by Eaton.
2.4 Transfer and Assignment Restrictions.  Licensee will not sell, resell, assign, lease, 
sublicense, encumber, or otherwise transfer its interest in this Agreement or in the Firmware, 
or the Documentation in whole or in part, or allow any other person or entity, including any 
parent or subsidiary of Licensee or other subsidiary of Licensee’s parent, to copy, distribute, 
or otherwise transfer the Firmware without the prior written consent of Eaton. Licensee may 
transfer the Firmware directly to a third party only in connection with the sale of the Eaton 
product in which it is installed. 
3.0 TERMINATION 
3.1 Termination.  This Agreement and the license granted hereunder automatically terminates 
if Licensee breaches any provision of this Agreement. Eaton may terminate this license at any 
time with or without cause. 
3.2 Effect of Termination.  Immediately upon termination of this Agreement or the license 
granted hereunder, Licensee will cease using the product. The parties’ rights and obligations 
under the following sections of this Agreement will survive termination of this Agreement: Article 
1.0, Section 2.1, Section 2.3, Section 2.4, Article 3.0, Article 4.0 and Article 5.0.
4.0 INFRINGEMENT AND WARRANTIES
4.1 Infringement.  If Licensee learns of a threat, demand, allegation, or indication that the 
UPS with its  rmware infringes or  misappropriates any third  party intellectual property  rights 
(including but not limited to any patent, copyright, trademark, trade dress, or trade secret) 
(“Intellectual Property Claim”), Licensee will notify Eaton promptly of such claim. Eaton may, in 
its sole discretion, elect to assume sole control of the defense and settlement of said Intellectual 
Property Claim and Licensee will provide reasonable information and assistance to Eaton for 
the defense of such claim. 
4.2 Disclaimer of Warranties. THE FIRMWARE IS PROVIDED “AS IS” WITHOUT 
WARRANTY OF ANY KIND, . EATON DOES NOT WARRANT THAT THE FIRMWARE 
WILL BE ERROR-FREE OR SECURE FROM UNAUTHORIZED ACCESS. THE LICENSEE 
EXPRESSLY ACKNOWLEDGES THAT TO THE EXTENT PERMITTED BY APPLICABLE 
LAW, THE USE OF THE PRODUCT IS AT LICENSEE’S SOLE RISK.
5.0 GENERAL PROVISIONS 
5.1 Update Policy.  Eaton may from time to time, but has no obligation to, create Updates of 
the Firmware or components thereof.
5.2 Limitation on Liability.  NOTWITHSTANDING ANY PROVISION OF THIS AGREEMENT 
TO THE CONTRARY, LICENSEE EXPRESSLY UNDERSTANDS AND AGREES THAT 
EATON, ITS AFFILIATES, AND ITS LICENSORS, WILL NOT BE LIABLE FOR: (A) ANY 
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY 
DAMAGES WHICH MAY BE INCURRED BY LICENSEE OR ANY THIRD PARTY, 
HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS WILL INCLUDE, 
BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR 
INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF 
DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, 
OR OTHER INTANGIBLE LOSS; (B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED 
BY LICENSEE OR ANY THIRD PARTY. THESE LIMITATIONS ON EATON’S LIABILITY WILL 
APPLY WHETHER OR NOT EATON HAS BEEN ADVISED OF OR SHOULD HAVE BEEN 
AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. 
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF EATON, ITS AFFILIATES, 
AND ITS LICENSORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY 
IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT PAID FOR THE UPS.
THIS SECTION 5.2 STATES EATON’S ENTIRE LIABILITY AND LICENSEE’S SOLE AND 
EXCLUSIVE REMEDY UNDER THIS AGREEMENT, AND IS SUBJECT TO ALL LIMITATIONS 
STATED IN SECTION 4.2.
5.3 Notices.  All notices required to be sent hereunder will be in writing and will be deemed to 
have been given when mailed by rst class mail to the address shown below:
  LICENSE NOTICES:
  Eaton Intelligent Power Limited
  Eaton House, 
  30 Pembroke Road, 
  Dublin 4, 
  D04 Y0C2, 
 Ireland
5.4 Severability.  If any provision of this Agreement is held to be invalid or unenforceable, the 
remaining provisions of this Agreement will remain in full force.
5.5 Waiver.  The waiver by either party of any default or breach of this Agreement will not 
constitute a waiver of any other or subsequent default or breach. Failure to enforce or delay in 
enforcing any provision of this Agreement will not constitute a waiver of any rights under any 
provisions of this Agreement. 
5.6 Entire Agreement.  This Agreement constitutes the complete agreement between the 
parties and supersedes all prior or contemporaneous agreements or representations, written 
or oral, concerning the subject matter of this Agreement. This Agreement may not be modied 
or amended except in a writing specically referencing this Agreement and signed by a duly 
authorized representative of each party. No other act, document, usage or custom will be 
deemed to amend or modify this Agreement. The Firmware, or portions thereof, may also 
be subject to additional paper or electronic license agreements. In such cases, the terms of 
this Agreement will be supplemental to those in the additional agreements, to the extent not 
inconsistent with the additional agreements. If a copy of this Agreement in a language other 
than English is included with the Firmware or Documentation, it is included for convenience and 
the English language version of this Agreement will control. 
5.7 Heirs, Successors, and Assigns.  Each and all of the covenants, terms, provisions 
and agreements herein contained will be binding upon and inure to the benet of the parties 
hereto and, to the extent expressly permitted by this Agreement, their respective heirs, legal 
representatives, successors and assigns.
5.8 Export Restrictions.  Licensee agrees to comply fully with all relevant export laws and 
regulations of the United States and all other countries in the world (the “Export Laws”) to 
assure that neither the Firmware nor any direct product thereof are (I) exported, directly or 
indirectly, in violation of Export Laws; or (ii) are intended to be used for any purposes prohibited 
by the Export Laws. Without limiting the foregoing, Licensee will not export or re-export the 
Firmware: (i) to any country to which the U.S. has embargoed or restricted the export of 
goods or services (see http://www.treasury.gov/resource-center/sanctions/Programs/Pages/
Programs.aspx), or to any national of any such country, wherever located, who intends to 
transmit or transport the Firmware back to such country; (ii) to any end user who Licensee 
knows or has reason to know will utilize the Firmware in the design, development or production 
of nuclear, chemical or biological weapons; or (iii) to any end-user who has been prohibited 
from participating in U.S. export transactions by any federal agency of the U.S. government.
5.9 U.S. Government Restricted Rights.  The Firmware is a “commercial item” as that term 
is dened at 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial 
computer  software  documentation”,  as such  terms  are  used  in 48  C.F.R.  §  12.212,  and  is 
provided to the  U.S. Government only  as a commercial  end item. Consistent with 48 C.F.R. 
§ 12.212 and 48 C.F.R. §§ 227.7202-1 through 227.7202-4, all U.S. Government End Users 
acquire the Firmware with only those rights set forth herein. Contractor/manufacturer is Eaton 
Corporation, 1000 Eaton Boulevard, Cleveland, Ohio 44122.
5.10 Third Party Intellectual Property Rights.  The Firmware may contain components 
(including open source software components) that are owned by third parties (“Third Party 
Licensors”) and are provided with, incorporated into, or embedded in, the Firmware pursuant to 
license arrangements between Eaton and such third parties. Third Party Licensor components 
in the Firmware are not licensed or warranted under the terms of this document, but are instead 
subject to the Third Party Licensors’ license agreements. Licensee will not modify, delete, or 
obfuscate any copyright or other proprietary rights notices of Third Party Licensors contained 
in the Firmware. 
5.11 Indemnity.  Licensee  shall defend, indemnify  and  hold  Eaton  and  its  ofcers, directors, 
employees, and agents harmless from and against all losses, damages, liabilities, claims, 
actions, and associated costs and expenses (including reasonable attorneys’ fees and expenses) 
by reason of injury or death to any person or damage to any tangible or intangible property arising 
or resulting from the negligence or willful misconduct of the Licensee, its employees, contractors, 
or agents, in connection with Licensee’s use of Firmware and Documentation.
Licensee  shall  be  responsible  for  any  breach  of  this  Agreement  by  its  ofcers,  directors, 
employees, contractors, or agents. Licensee shall defend, indemnify, and hold Eaton and 
its ofcers, directors, employees, and agents harmless from and against any  and all losses, 
damages, liabilities, claims, actions, and associated costs and expenses (including reasonable 
attorneys’ fees and expenses) arising out of or in connection with any breach of this Agreement.
5.12 Open Source Software.  The Firmware may contain certain components owned by 
Eaton that are provided with, incorporated into, linked to, or embedded in the Firmware that are 
subject to third party open source licenses (“Eaton Open Source Components”). Eaton Open 
Source Components are subject to the open source licenses corresponding to the particular 
software component. To the extent there are any conicts between the terms of this Agreement 
and any open source license corresponding to Eaton Open Source Components or additional 
obligations by such open sources license that are not set forth in this Agreement, the terms of 
the open source license will control.
5.13  Condentiality.    Licensee  acknowledges  that  condential  aspects  of  the  Firmware 
(including any proprietary source code) are a trade secret of Eaton, the disclosure of which 
would cause substantial harm to Eaton that could not be remedied by the payment of damages 
alone  and  such  condential  aspects  of  the  Firmware  shall  not be disclosed to third parties 
without the prior written consent of Eaton. Accordingly, Eaton will be entitled to preliminary and 
permanent injunctive and other equitable relief for any breach of this Section 5.13.
5.14 Note on JAVA Support.  The Firmware may contain support for programs written in JAVA. 
JAVA technology is not fault tolerant and is not designed, manufactured, or intended for use or 
resale as online control equipment in hazardous environments requiring fail-safe performance, 
such as in the operation of nuclear facilities, aircraft navigation or communications systems, air 
trafc control, direct life support machines, or weapons systems, in which the failure of JAVA 
technology could lead directly to death, personal injury, or severe physical or environmental 
damage. EATON DISCLAIMS ALL DAMAGES INCLUDING DIRECT, INDIRECT AND 
CONSEQUENTIAL DAMAGES RELATING TO THE FAILURE OF ANY SOFTWARE 
INCLUDING JAVA PROGRAMS AND/OR JAVA TECHNOLOGY.
5.15 Governing Law.  This Agreement will be interpreted and enforced in accordance with the 
laws of Ireland, without regard to choice of law principles. Any claim or suit with respect to this 
Agreement shall be brought in the Courts of Ireland, unless mandatory law imposes otherwise.
Eaton EULA 
  P-110000654-001 Revised: December 21st, 2018