7 Troubleshooting Guide
Look through the following table and locate an issue or problem you are
experiencing in the left column and read possible solutions in the right
column.
Wireless remote (thermo-
hygrometer) not reporting
in to console.
There are dashes on the
display console.
The maximum line of sight communication range
is about 600’. Move the sensor assembly closer to
the display console.
Resynchronize the remote sensor(s).
Install a fresh set of batteries in the remote
sensor(s).
Make sure the remote sensors are not transmitting
through solid metal (acts as an RF shield), or earth
barrier (down a hill).
Radio Frequency (RF) Sensors cannot transmit
through metal barriers (example, aluminum siding)
or multiple, thick walls.
Move the display console around electrical noise
generating devices, such as computers, TVs and
other wireless transmitters or receivers.
Outdoor sensor does not
communicate to the
display console.
The sensor may have initiated properly and the
data is registered by the console as invalid, and the
console must be reset. Press the reset button as
described in Section Installation.
With an open ended paperclip, press the reset
button for 3 seconds to completely discharge the
voltage.
Take out the batteries and wait one minute, while
covering the solar panel to drain the voltage.
Put batteries back in and resync with console by
powering down and up the console with the sensor
array about 10 feet away.