Edgewater Networks 4200 Series - System Management and Maintenance; System Information and Diagnostics

4200 User Manual Edgewater Networks, Inc.
Version 3.0 88
Chapter 5: System Diagnostics
The 4200 provides a powerful set of diagnostic information, troubleshooting tools
and utilities for system maintenance to network operators.
Viewing Software Version, Hardware Platform and the LAN MAC
Address
The software version,
hardware platform, and
LAN MAC address are
common pieces of
information requested by
technical support and are
accessed directly through
the System page of the
4200 web GUI.
To ensure that you are
running the latest
software version please
visit our website for a
complete listing of
software releases at:
http://www.edgewaternetworks.com/Support/SupportDocLanding.html#ReleaseNote
s
Viewing the ALG registration code
You will also find a link to the ALG registration code on the System page. The
registration code enables the ALG and is pre-installed at the factory. If the
registration code is inadvertently deleted you can re-enter the code using the
following steps:
Enter the Registration Code
A. Select System.
B. Select Edit License Key.
C. Enter the License Key.
The registration code can be
found on the sticker located on
the bottom of the 4200.
D. Press Submit.