IV-3. Troubleshooting
1. In range extender mode, is my EW-7208APC dual-band?
a. Yes. The EW-7208APC can extend 2.4GHz & 5GHz Wi-Fi signals concurrently, but
you must connect your EW-7208APC to each (2.4GHz & 5GHz) network
separately during iQ setup. During iQ Setup, you will be asked to select both a
2.4GHz & 5GHz Wi-Fi network to extend, as well as specify a new SSID (name)
and password for each of the networks that your EW-7208APC’s will
broadcast/extend.
You can disable either 2.4GHz or 5GHz Wi-Fi during iQ setup if
there is no appropriate source network available, or if you do not
wish to use it. If either the 2.4GHz or 5GHz frequency band is
disabled, wireless clients/devices on the same frequency band will
be unable to connect to your range extender.
2. In range extender mode, if my EW-7208APC is set up as a
dual-band extender, what happens when I connect a wired
Ethernet client?
a. When you connect a network device to your EW-7208APC in range extender
mode via Ethernet cable, by default the network device will connect to the 5GHz
network. If there is no 5GHz network available, the network device will connect
to the 2.4GHz network instead.
3. In range extender mode, how do I connect to a network which
has a hidden SSID?
a. During iQ Setup, you can manually enter a SSID in the “Wi-Fi network name”
field as shown below, for either/both 2.4GHz and 5GHz, along with the relevant
encryption information.
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