Eircom Advantage - EIRCOM ADVANTAGE IP PROFESSIONAL PHONE OVERVIEW

eircom advantage IP Professional phone user guide
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1 EIRCOM ADVANTAGE IP PROFESSIONAL PHONE OVERVIEW ......5
1.1 Display................................................................................................................................... 5
1.2 Navigation Keys.................................................................................................................... 6
1.3 Function Keys....................................................................................................................... 6
1.4 Dual Colour Lamps (LEDs) ................................................................................................ 6
2 EIRCOM ADVANTAGE IP PROFESSIONAL PHONE USER GUIDE .... 7
2.1 Answering a Call .................................................................................................................. 7
2.2 Making a Call ....................................................................................................................... 7
2.3 Making an internal call using Off-hook dialling ............................................................... 8
2.4 Making an internal call using On-hook dialling................................................................ 9
2.5 Making an internal call using the Phone book ................................................................ 10
2.6 Making an external call using Off-hook dialling............................................................. 11
2.7 Making an external call using On-hook dialling ............................................................. 11
2.8 Making an external call using a Trunk line key.............................................................. 11
2.9 Making an external call using the Phone Book ............................................................... 12
2.10 Making an external call using the REDIAL key................................................... 12
2.11 Making an external call by using the Redial code........................................................... 13
2.12 Putting a Call on Hold ....................................................................................................... 13
2.13 Retrieving a Call from Hold.............................................................................................. 13
2.14 To switch between held calls using the HOLD Key .............................................. 14
2.15 Using the Held Call List..................................................................................................... 14
2.16 Abandoning a call on Hold ................................................................................................ 14
2.17 Transferring a Call ............................................................................................................ 15
2.18 Parking a Call using the soft keys..................................................................................... 15
2.19 Parking a Call using the Park code .................................................................................. 16
2.20 Retrieve a parked call using the Unpark soft key ........................................................... 16
2.21 Retrieve a parked call using the retrieve parked call code............................................. 16
2.22 Call Park timeout ...............................................................................................................17
2.23 Paging.................................................................................................................................. 17
2.24 Answering Page calls.......................................................................................................... 18
2.25 Pick Up a Call Ringing at another User........................................................................... 18
2.26 Conference Calls ................................................................................................................19
2.27 End a conference call ......................................................................................................... 19
2.28 Using the CONFERENCE Key: ....................................................................................... 20
2.29 Forward Incoming Calls.................................................................................................... 20
2.30 Forward all Calls to a User ............................................................................................... 21
2.31 Forward all Calls to Voice Mail........................................................................................ 21
2.32 Forward all calls to a Common or Personal Address Book entry ................................. 22
2.33 Forward all calls to an External Number ........................................................................ 22
2.34 Forward on No Answer ..................................................................................................... 23
2.35 Forward On Busy............................................................................................................... 24
2.36 Do Not Disturb (DND) ....................................................................................................... 24
2.37 List of Calls......................................................................................................................... 25
2.38 View an entry in the missed call list ................................................................................. 25
2.39 Call back an entry in the missed call list.......................................................................... 26
2.40 View the time and date of the missed call ........................................................................ 26
2.41 Store a missed call in the Personal Address Book........................................................... 27
2.42 Delete a missed call from the missed call list ................................................................... 27
2.43 View the Missed Calls list when there are no new missed calls ..................................... 28
2.44 Using the Dialled Number List.......................................................................................... 28