Entrematic Ditec E2H User Manual (English)

Questions and Answers:

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Keith AndersonAug 3, 2025
Why doesn't my Entrematic Control Panel automation open or close?
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  Jose McdonaldAug 3, 2025
  If your Entrematic Control Panel automation isn't opening or closing, start by checking the power supply cable. If that's not the issue, check if any accessories are short-circuited by disconnecting them one at a time from terminals 0-1, ensuring a 24V= voltage is present. Then, check for a blown line fuse and replace it if necessary. Also, confirm that the safety contacts are correctly closed (NC). Verify the connections to terminals 6-8 and the self-controlled safety edge. Ensure the photocells are clean and functioning properly. If the automatic closing isn't working, issue any command, and if the problem continues, there may be a faulty motor connection.
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Meghan CastilloAug 9, 2025
How to extend the remote control range for my Entrematic Ditec E2H Control Panel?
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  kirbysheenaAug 9, 2025
  If the remote control for your Entrematic Control Panel has a limited range or doesn't work while the automation is moving, it could be due to radio transmission being blocked by metal structures or reinforced concrete walls. Try installing the antenna outside.
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David WarrenAug 15, 2025
What to do if my Entrematic Ditec E2H remote control does not work?
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  robertsaaronAug 15, 2025
  If the remote control for your Entrematic Control Panel isn't working, the storage module might be missing or incorrect. Turn off the automation and plug in the correct storage module. Also, ensure the transmitters are correctly memorized on the built-in radio. If there's a radio receiver fault, the remote control codes can be read by removing the storage module.
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Leah PriceAug 20, 2025
Why does my Entrematic Ditec E2H Control Panel automation open/close briefly and then stop?
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  Craig BurkeAug 20, 2025
  If the automation of your Entrematic Control Panel opens or closes briefly and then stops, there may be friction. Manually check if the automation moves freely. Contact Technical Service for adjustment.
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Alexandra BarreraAug 27, 2025
Why are the external safety devices not activated on my Entrematic Control Panel?
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  pperryAug 27, 2025
  If the external safety devices on your Entrematic Control Panel aren't activating, there might be incorrect connections between the photocells and the control panel. Check that / is displayed. Connect NC safety contacts together in series and remove any jumpers on the control panel terminal board.