ePropulsion eLite - Warranty Information; Terms of Warranty

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12 Warranty
12.1 Terms of Warranty
Guangdong ePropulsion Technology Limited. (“ePropulsion”), China, warrants its products to be
free of defects in material and workmanship under normal usage with proper installation and
routine maintenance for a period of twenty-four (24) months from the date of delivery of invoice
(the “Limited Warranty Period”). The Limited Warranty is provided to the first end customer of
ePropulsion products ONLY. The Customer is entitled to free repair or replacement of defective
or non-conforming parts. Any warranty claim must be made within six (6) months of discovery
of issues as provided below.
If the Limited Warranty Period has expired, you can still enjoy maintenance services from
dealers/distributors authorized by ePropulsion (the “ePropulsion Service Partners”) who will
endeavour to keep costs to a minimum.
In all warranty cases, ePropulsion will only bear the repair or replacement cost for items that are
covered by the Limited Warranty. Any costs not covered by the Limited Warranty – such as those
related to product installation, disassembly, transportation, financing, rental, etc – shall be borne
by the customer alone.
Beyond the Limited Warranty, the Customer may have statutory rights in their jurisdiction
according to applicable laws. Nothing in this Limited Warranty affects such rights. The Customer
may have warranty claim rights arising from the purchase contract with ePropulsion Service
Partners in addition to the rights granted by this Limited Warranty.
Products used for commercial or professional purposes*, even if only temporarily, are not
covered by the Limited Warranty. Instead, the statutory warranty in your jurisdiction shall apply.
You are encouraged to consult with ePropulsion Service Partners for applicable warranty and
advice before engaging in such use.
* Commercial/Professional Purposes include those where the product is used with the
intention of making a profit, or high frequency, or very high-reliability requirements, etc.
To keep your warranty valid, please note the following:
• Products without the original product label will not be covered by ePropulsion’s Limited
Warranty. Keep the product label intact and record the serial number from it. Never remove the
label from the product;