When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a
solution, refer to the pages given for each problem.
Problems Relating to Images
• No images appear
Projection does not start, the projection area is completely black,
or the projection area is completely blue.
s p.123
• Moving images are not displayed
Moving images played back from a computer appear black and
the images are not projected.
s p.124
• Projection stops automatically s p.124
• The message "Not supported" is displayed s p.124
• The message "No Signal" is displayed s p.124
• Images are fuzzy, out of focus, or distorted s p.125
• Interference or distortion appear in images sp.126
• The mouse cursor flickers (only when projecting USB Display) s p.126
• The image is truncated (large) or small, or the aspect ratio is not
suitable
Only part of the image is displayed, or the height and width
ratios of the image are not correct.
s p.126
• Image colors are not right
The whole image appears purplish or greenish, images are black
& white, or colors appear dull.
s p.127
• Images appear dark s p.128
Problems when Projection Starts
• The projector does not turn on s p.128
Problems Relating to the Easy Interactive Function
• Cannot the projector's built-in drawing function s p.129
• Cannot operate as a mouse and draw by connecting to a computer s p.130
• The message "An error occurred in the Easy Interactive Function."
is displayed
s p.130
• The Easy Interactive Pen does not work s p.130
• The reaction time for the Easy Interactive Pen is slow (only when
projecting USB Display)
s p.131
• The dot does not move to the next position s p.131
• The dot moves automatically s p.131
Other Problems
• No sound can be heard or the sound is faint s p.132
• No sound can be heard from the microphone s p.132
• The remote control does not work s p.133
• I want to change the language for messages and menus s p.133
• Mail is not received even if an error occurs with the projector s p.134
• Image file names are not displayed correctly in Slideshow s p.134
• Cannot change settings using a web browser s p.134
Problem Solving
122
To Next Page
Loading...
Need help?
General
