92 Solving Problems
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM to 6 PM, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (PowerLite 410W)
■ Product serial number (located on the bottom of the projector)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an
Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
note
To purchase a replacement
remote control, call
(562) 276-4394 (U.S.) or
(905) 709-3839 (for dealer
referral in Canada).
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