Solving Problems 89
There is no sound.
■ Press the Vol+ button on the remote control to turn up the
volume.
■ If you’ve turned off the picture and sound, press the A/V Mute
button on the remote control to turn them on again.
■ If you’re using a DVD player or other video source, make sure its
volume is not turned all the way down or muted. Also, make sure
the cables are connected correctly, as described in Chapter 1.
■ Make sure the audio cable is connected to the correct audio port.
See page 24 or page 31.
■ If your presentation includes computer audio, make sure the
volume control on your computer is not turned all the way down
or muted. Make sure the audio cable is securely connected to both
the projector and your computer. See page 24.
■ The wrong source may be selected. Press the Source Search
button on the projector or the remote control.
Solving Password Problems
You have forgotten the password.
■ Write down the request code that appears in the Password Protect
Release screen and contact Epson. See page 91.
■ If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
The remote control is not available.
You must have the remote control to enter the password. You can
purchase a replacement remote control from Epson. See page 92.
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