90 Solving Problems
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ Make sure you are within 20 feet (6 m) of the projector, and
within range of the projector’s front or back sensor. The effective
range is approximately 30° to the left or right, 30° above or below
the rear sensor, and 60° above the front sensor (below, if mounted
upside-down).
■ If a button on the remote control is held for more than
30 seconds, the remote enters sleep mode. Press another button
for normal operation.
■ The remote control batteries may not be installed correctly or may
be low on power. Replace the batteries as described on page 51.
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. If you still have trouble using the remote control, disable
one of the remote receivers using the Settings menu to block
interference from bright light. See page 60 for details.
■ Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
You have lost the remote control.
You need the remote control to access many projector features. If you
have lost it, you can order another from Epson; see page 92 for details.
30°
30°
30°
30°
20 feet
(6 m)
20 feet
(6 m)
20 feet
(6 m)
20 feet
(6 m)
30°
30°
60°
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