Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
Prepare empty waste ink_bottle. The waste ink bottle is getting full. Ready a new waste ink bottle.
U “Options and Consumable Products” on page 120
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or replace
ink cartridge.
❏ Remove and reinsert the ink cartridge. If the message persists, insert a new ink
cartridge (do not reinsert the ink cartridge that caused the error).
U “How to replace” on page 92
❏ Remove and reinsert the replacement cartridge. If this message appears in the
control panel again, contact your dealer or Epson Support.
❏ Condensation may have formed inside the cartridge. Leave it at room temperature
for at least four hours before installing the cleaning cartridge.
U “Notes on handling ink cartridges” on page 25
Ink Cartridge Error
Ink cartridge cannot be detected.
Insert again or replace ink
cartridge.
Ink Cartridge Error
Replace cleaning cartridge.
❏ Remove and reinsert the Cleaning cartridge. If the message persists, insert a new
Cleaning cartridge (do not reinsert the Cleaning cartridge that caused the error).
U “How to replace” on page 92
❏ Condensation may have formed inside the cartridge. Leave it at room temperature
for at least four hours before installing the cleaning cartridge.
Ink Low The ink is low. Ready a new ink cartridge.
U “Options and Consumable Products” on page 120
Warming Up…
Z Force to start printing
One or more heaters is still being warmed to the specified temperature. To start printing
without waiting for the heater to warm up, press the Z button.
Command Error
Check print settings on RIP.
❏ Press W and select Job Cancel. Check that the installed software RIP is compatible
with the printer.
❏ This error may be displayed if white ink is used with a Platen Gap of 2.0 on a
SC-S50600 series printer. Press the W button and select Job Cancel to stop printing,
then select a Platen Gap of 1.5 or change RIP settings before resuming printing.
Unit Matching Error
Check combination of Media
Feeding Unit and Auto Take-up
Reel Unit.
Then restart printer.
The standard media feeding unit is used only with the standard auto take-up reel unit, the
heavy roll media feeding unit only with the heavy roll auto take-up reel unit. If you have
mismatched the feeding and take-up reel units, turn the printer off and install the correct
equipment.
U Setup Guide
U Heavy Media Roll System Setup Guide
Nozzle Clog Detected
Head cleaning is recommended.
Stop printing and perform head cleaning if you judge it necessary on inspecting the print
results.
U
“Head Cleaning” on page 77
EPSON SC-S70600 series/SC-S50600 series/SC-S30600 series User's Guide
Problem Solver
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