Epson TM-P20 Technical Reference Guide

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Cleaning the Printer
Cleaning the Printer Case
Be sure to turn off the printer before cleaning. Wipe the dirt off the printer case with a dry cloth or a damp
cloth.
Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain print qual-
ity.
1
Turn off the printer, open the roll paper cover.
2
Clean the thermal elements of the thermal head with a cotton swab moistened with
an alcohol solvent (ethanol or IPA).
3
Close the roll paper cover.
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage
or break the parts made of plastic and rubber.
CAUTION
After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool
before you clean it. Do not damage the thermal head by touching it with your fingers or any
hard object.
Do not use water. Use an alcohol-based solvent only.
Thermal head

Epson TM-P20 Specifications

General

Type	POS printer
Color	No
Print technology	Thermal
Maximum resolution	203 x 203 DPI
Rechargeable	Yes
Electromagnetic compatibility	FCC class A, CE
Mean cycles between failures (MCBF)	16000000
Power source type	AC, Battery
Battery life (max)	16 h
Product color	Black
Safety	EN
Country of origin	China
Sound pressure level (printing)	57 dB
Mean time between failures (MTBF)	120000 h
Media thickness	0.05 - 0.08 mm
Maximum roll diameter	40.4 mm
Supported paper width	58 mm
Wi-Fi standards	802.11a, 802.11b, 802.11g
USB connector	Mini-USB Type-B
Standard interfaces	NFC, USB 2.0
Connectivity technology	Wired & Wireless
Package depth	240 mm
Package width	195 mm
Package height	145 mm
Package weight	1482 g
Cables included	AC, USB
Quantity per pack	1 pc(s)
Operating relative humidity (H-H)	10 - 90 %
Pallet width	800 mm
Pallet height	1020 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	216 pc(s)
Quantity per pallet (UK)	288 pc(s)
Quantity per pallet layer	36 pc(s)
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	48 pc(s)

Weight and Dimensions

Depth	120 mm
Width	79 mm
Height	44 mm