2. Remove the jammed paper.
3. Close the rear cover.
Paper Does Not Feed Correctly
Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds,
or paper is ejected.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏ Insert the paper cassette all the way.
❏ When paper does not feed aer replacing the maintenance rollers, the rollers may not have been replaced
correctly. Check if they have been replaced correctly.
❏ If you have added optional paper cassette units, you need to make settings in the printer driver.
❏ When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
❏ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
❏ Load and eject paper without printing to clean the paper path.
❏ Close the front cover if you opened it during printing. Keeping the –front cover open during printing pauses the
print job.
❏ Do not open the rear cover while printing. is causes a paper jam.
❏ e maintenance rollers may be at the end of their service life. Select Menu > Maintenance > Maintenance
Roller Information > Maintenance Roller Status, and then replace the maintenance rollers as necessary.
❏ Make sure the paper size and paper type settings of the paper source are correct.
❏ Enable Paper Feed Assist Mode in the System Administration > Printer Settings menu when multiple sheets
of paper are fed at the same time from paper cassette 1.
Related Information
& “Environmental Specications” on page 115
User's Guide
Solving Problems
104
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