Paper Is Smeared or Scued
Check the following if the paper is smeared or scued when printing.
❏ Clean the paper path.
❏ Load paper in the correct direction.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the
printing may slow down.
erefore,
this feature should normally be disabled.
❏ Control panel
Select Menu > Maintenance from the home screen, and then enable
ick
Paper.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
ick
paper and
envelopes setting.
❏ For Windows, if the paper is still smeared aer selecting the ick Paper and Envelopes setting, select Short
Grain Paper in the Extended Settings window of the printer driver.
❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
density setting and choose a longer drying time.
Related Information
& “Cleaning the Paper Path” on page 83
&
“Loading Paper in the Paper Cassette” on page 30
&
“Loading Paper in the Rear Paper Feed” on page 32
&
“Loading Paper in the Front Paper Feed Slot” on page 34
&
“Print Quality Is Poor” on page 106
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cord securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 61
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
User's Guide
Solving Problems
108
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