Cleaning and Transporting Your Product ............................................................................................. 333
Cleaning Your Product ..................................................................................................................... 333
Transporting Your Product ............................................................................................................... 336
Solving Problems .................................................................................................................................... 339
Checking for Software Updates........................................................................................................ 339
Product Status Messages ................................................................................................................ 340
Status Menu Error Codes................................................................................................................. 342
Running a Product Check ................................................................................................................ 345
Resetting Control Panel Defaults ..................................................................................................... 347
Solving Setup Problems ................................................................................................................... 348
Product Does Not Turn On or Off................................................................................................. 348
Noise After Ink Installation ........................................................................................................... 348
Software Installation Problems .................................................................................................... 349
Solving Network Problems ............................................................................................................... 349
Product Cannot Connect to a Wireless Router or Access Point .................................................. 350
Network Software Cannot Find Product on a Network................................................................. 351
Product Does Not Appear in OS X Printer Window...................................................................... 352
Cannot Print Over a Network....................................................................................................... 352
Cannot Scan Over a Network ...................................................................................................... 354
Solving Copying Problems ............................................................................................................... 355
Product Makes Noise, But Nothing Copies.................................................................................. 355
Product Makes Noise When It Sits for a While............................................................................. 355
Originals Do Not Feed From the Automatic Document Feeder.................................................... 355
Solving Paper Problems................................................................................................................... 356
Paper Feeding Problems............................................................................................................. 356
Paper Jam Problems in the Front Cover (A) ................................................................................ 358
Paper Jam Problems in the Rear Paper Feed Slot (B1) .............................................................. 359
Paper Jam Problems in the Front Paper Feed Slot (B2).............................................................. 360
Paper Jam Problems in the Cassette (C1/C2/C3) ....................................................................... 362
Paper Jam Problems in the Rear Cover 1 (D1)............................................................................ 363
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit ....................... 366
Document Jams in the Automatic Document Feeder (F) ............................................................. 367
Paper Ejection Problems ............................................................................................................. 372
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