Paper Jam Problems in the Front Paper Feed Slot (B2)
Paper Jam Problems in the Cassette (C1/C2/C3)
Paper Jam Problems in the Rear Cover 1 (D1)
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Solving PCL/PostScript Problems
Check these sections if you have problems with the PCL or PostScript printer software.
Nothing Prints Using the Postscript Printing Software
Documents Print Incorrectly Using the Postscript Printing Software
Accessing Printer Properties - Postscript - Windows
Parent topic: Solving Problems
Nothing Prints Using the Postscript Printing Software
If your document doesn't print, try these solutions:
• Make sure your product is turned on and properly connected.
• Make sure the printing language setting on the control panel is correct.
• If Text Detection is enabled on the control panel and you cannot print text, set the printing language
to PS3.
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