Epson WF-C5790 Series User Manual

Code Problem Solution
411 A DNS error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
❏ If the problem cannot be cleared, contact your
printer administrator.
412 An authentication error has occurred.
Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
If the problem cannot be cleared, contact your
printer administrator.
413 A communication error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
❏ Print a network connection report to check if the
printer is connected to the network.
If the problem cannot be cleared, contact your
printer administrator.
421 A DNS error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
❏ If the problem cannot be cleared, contact your
printer administrator.
422 An authentication error has occurred.
Select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings, and
then check the settings of the folder selected in
Destination.
423 A communication error has occurred. ❏ Print a network connection report to check if the
printer is connected to the network.
❏ Select Settings > General Settings > Fax
Settings > Receive Settings > Save/Forward
Settings, and then check the settings of the
folder selected in Destination.
❏ If the problem cannot be cleared, contact your
printer administrator.
425 There is not enough storage space available in the
forwarding destination folder.
Increase the storage space in the forwarding
destination folder.
User's Guide
Solving Problems
200

Epson WF-C5790 Series Specifications

General

Print Resolution	4800 x 1200 dpi
Automatic Duplex Printing	Yes
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Maximum Paper Size	8.5" x 47.2"
Fax	Yes
Product Type	Multifunction Printer
Output Capacity	150 sheets
Print Technology	PrecisionCore
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed, ADF
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Standard Paper Input	250 sheets
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive
Ink Type	Epson DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Operating Systems Supported	Windows, macOS
Print Speed	24 ISO ppm (black/color)