Epson WF-C5790 Series User Manual

Received Faxes Are Not Printed
❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox or the condential box, the received faxes are not
automatically printed. Check the Receive Settings.
Related Information
& “Checking the Printer Status” on page 194
& “Removing Jammed Paper” on page 202
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data
Aer
Split, and then adjust
reshold
. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
User's Guide
Solving Problems
233

Epson WF-C5790 Series Specifications

General

Print Resolution	4800 x 1200 dpi
Automatic Duplex Printing	Yes
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Maximum Paper Size	8.5" x 47.2"
Fax	Yes
Product Type	Multifunction Printer
Output Capacity	150 sheets
Print Technology	PrecisionCore
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed, ADF
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Standard Paper Input	250 sheets
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive
Ink Type	Epson DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Operating Systems Supported	Windows, macOS
Print Speed	24 ISO ppm (black/color)