Epson WF-C5790 Series User Manual

❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Checking the Connection (Network)
❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If the report shows that network connection has failed, check the network connection report
and then contact your printer administrator.
❏ If the problem cannot be cleared, contact your printer administrator.
Checking the Software and Data
❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
& “Checking for Genuine Epson Printer Drivers” on page 206
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
User's Guide
Solving Problems
206

Epson WF-C5790 Series Specifications

General

Print Resolution	4800 x 1200 dpi
Automatic Duplex Printing	Yes
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Maximum Paper Size	8.5" x 47.2"
Fax	Yes
Product Type	Multifunction Printer
Output Capacity	150 sheets
Print Technology	PrecisionCore
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed, ADF
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Standard Paper Input	250 sheets
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive
Ink Type	Epson DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Operating Systems Supported	Windows, macOS
Print Speed	24 ISO ppm (black/color)