361
Code Condition/solution
304
404
The external memory device has been removed. Reinsert the device.
305
405
An error occurred while saving data to an external memory device. Reinsert the memory
device or use a different device.
306 The product's memory is full. Wait until current jobs are finished processing.
311
321
411
421
A DNS error has occurred. Check the DNS settings for the server, computer, or access
point. DNS settings for the server can be checked from the DNS Server option in the
Setup menu.
312
412
An authentication error has occurred. Check the Server Settings in the Settings menu.
313
413
A communication error has occurred. Check the network connection or Server Settings
in the Settings menu.
314 The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the scan settings or lower the file size of the scanned image.
315
327
The memory is full. Retry after other ongoing jobs have finished.
316 A mail encryption error occurred. Make sure the encryption certificate setting and the
product's time setting are correct. Contact your product administrator.
317 A mail signature error occurred. Make sure the signing certificate setting and the product's
time setting are correct. Contact your product administrator.
322 An authentication error occurred. Check the Location settings.
323 A communication error has occurred. Check the Location settings or the network
connection.
324 A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in File Settings.
325
326
There is not enough storage space available in the specified folder. Increase the storage
space in the specified folder, delete unnecessary files, or lower the file size of the
scanned image.