Main causes and solutions for network connection problems
If the Wi-Fi connection fails, check the following to see if there is a problem with the operation or settings for the
connected device.
Something is wrong with the network devices for Wi-Fi connection.
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices
in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer
or smart device closer to the wireless router to help with radio wave communication, and then try to make network
settings again.
You can also watch the procedure in the Web Movie Manuals. Access the following website.
https://support.epson.net/publist/vlink.php?code=VC00017
Devices cannot receive signals from the wireless router because they are too far apart.
Aer moving the computer or the smart device and the printer closer to the wireless router, turn o the wireless
router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Make the connection settings again so that they match the new wireless router.
Related Information
& “Re-Setting the Network Connection” on page 118
The SSIDs connected from the computer or smart device and computer are
dierent.
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and
devices are connected to
dierent
SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the printer.
Solving Problems
>
Cannot Print or Scan
>
The Printer Cannot Connect to the Network
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