Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
The print head nozzles may be clogged.
Solutions
Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then
clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a
long time, the print head nozzles may be clogged and ink drops may not be discharged.
& “Checking and Cleaning the Print Head” on page 104
Colored Banding Appears at Intervals of Approximately 2.5 cm
e following causes can be considered.
The paper type setting does not match the paper loaded.
Solutions
Select the appropriate paper type setting for the type of paper loaded in the printer.
& “List of Paper Types” on page 29
The print quality is set to low.
Solutions
When printing on plain paper, print using a higher quality setting.
Select Advanced Settings > Quality and then select High in each copy menu.
The print head position is out of alignment.
Solutions
Select the Maintenance > Print Head Alignment > Horizontal Alignment menu on the control panel to
align the print head.
Solving Problems
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Printing, Copying, and Scanning Quality is Poor
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Copy Quality is Poor
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