Are you having connection problems?
❏ Make sure that the cables are properly connected for all connections.
❏ Make sure that the network device and USB hub are operating normally.
❏ If you have a Wi-Fi connection, make sure that the Wi-Fi connection settings are correct.
Related Information
& “Checking the Connection Status” on page 144
& “e Printer Cannot Connect by USB” on page 135
& “Re-Setting the Network Connection” on page 118
& “Main causes and solutions for network connection problems” on page 145
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
e
following causes can be considered.
A genuine Epson printer driver has not been installed.
Solutions
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are
limited. We recommend using a genuine Epson printer driver.
& “Checking if a genuine Epson printer driver is installed - Windows” on page 116
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 117
There is a problem with the software or data.
Solutions
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver
& “Installing the Applications Separately” on page 115
There is a problem with the printer's status.
Solutions
Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer
status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
Solving Problems
>
Cannot Print or Scan
>
The Application or Printer Driver do not Work Properly
132
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