Epson XP-8700 Series

There are problems with the scanning software settings.
Solutions
Use Epson Scan 2 Utility to initialize the settings for the scanner soware.
Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1.
Start the Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 >
Epson Scan 2 Utility.
❏ Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2.
Select the Other tab.
3.
Click Reset.
If initialization does not solve the problem, uninstall and re-install the scanner soware.
& “Installing the Applications Separately” on page 115
Cannot Select Paper Type or Paper Source in Printer
Driver
A genuine Epson printer driver has not been installed.
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We
recommend using a genuine Epson printer driver.
Related Information
& “Checking if a genuine Epson printer driver is installed - Windows” on page 116
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 117
A Message is Displayed on the LCD Screen
If a error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve
the problem.
Solving Problems > A Message is Displayed on the LCD Screen
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