ESI Phone - Introduction

User’s Guide Introduction
A.1
Introduction
Accessing the rich ESI feature set is simple and easy through the straightforward design of each of the various
ESI phones. Each feature has been designed for ease of use while providing capabilities needed in an advanced
business phone.
You will be able to learn many of the features by simply using your phone; and this ESI-50L User’s Guide will
introduce you to the wide variety of features offered by your ESI system and how to use your phone effectively to
achieve maximum benefits.
What it covers
This User’s Guide covers the use of the following with your ESI system:
• ESI 60 phone (digital version)
• ESI 40 phone (digital version)
• 48-Key Digital Feature Phone
• 24-Key Digital Feature Phone
• 60-Key Expansion Console and Second Expansion Console
• ESI Cordless Handset II (digital version)
• [Legacy] 12-Key Digital Feature Phone
• Analog station
How it’s arranged
• Section A — Introduction and phone illustrations
• Section B — User help
• Section C — User programming
• Section D — Voice mail operation
• Section E — Phone operation
• Section F — Special keys and features
• Section G — Analog stations
Important: If you’re using a 48-Key Feature Phone, please note that this phone has separate PROGRAM and HELP
keys, rather than the combo PROG/HELP key found on the other models supported by your ESI system.
Therefore, you should press PROGRAM if programming your phone and the instructions tell you to press
PROG/HELP; or, similarly, you should press HELP if the instructions tell you to press PROG/HELP to obtain
assistance from the Verbal User Guide described herein (see page B.1).
Voice mail options
Your ESI-50L system comes with ESI’s award-winning voice mail, including an automated attendant and a
dedicated mailbox for each station.
The automated attendant provides up to 100 branches that conveniently route callers to their desired extensions
or departments, or even destinations outside the system.
Some features are enabled by the Installer or System Administrator. Consult your System Administrator if you
are unsure about what features are available.