Unison Station User Manual 29
System Information
1. Date: Enter the date you will be calling ETC Technical Services with the
problem.
2. Your name: Write in the name of the best person for Technical Services
to contact to follow up on your request.
3. Phone Number: Enter the phone number Technical Services should call to
follow up on your request. Please include area code and extensions.
4. Job Name: Check the system riser diagram that came with your system.
The top line should have the system name. If you cannot find the diagram
title, write the name of your building in this blank.
5. Job Number: Check the system riser diagram that came with your
system. The job number should be below the system name. If you cannot
find the job number, don’t write anything in this blank. Ask the Technical
Services person to help you find the job number when you call ETC.
6. Software Version
: If you know the software version for your system, enter
it here.
If you don’t know the software version of your configuration, you can find
it on the first line of the Unison Setup menu. To enter the Unison Setup
menu, follow the procedures for answering Question 2,
Can you enter the
Unison Setup menu on the CEM?
on page 31
.
7. System Description: Consult your riser diagram and enter the number of
control stations, rooms and Presets in your system. Indicate whether you
use Light Manager software. Also include any special features like
Snapshot, DMX512 or MIDI connections. Answer as many of these
questions as you can, but don’t worry if you cannot answer them all. Your
Technical Services representative will help you fill in the blanks.
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