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adamhillSep 23, 2025
What to do if EUFY Vacuum Cleaner's power level is too low?
- GginarobertsSep 23, 2025
If your EUFY Vacuum Cleaner's power level is too low, manually charge RoboVac for at least 5 hours.
What to do if EUFY Vacuum Cleaner's power level is too low?
If your EUFY Vacuum Cleaner's power level is too low, manually charge RoboVac for at least 5 hours.
Why does my EUFY Vacuum Cleaner get stuck on the edge of a rug-covered staircase?
If your EUFY Vacuum Cleaner gets stuck in certain scenarios, such as on the edge of a staircase covered by a rug, restart cleaning in a new location. You can also use a physical barrier to block off the problem area.
What to do if water does not come out during mopping with EUFY Vacuum Cleaner?
To address the issue of water not dispensing during mopping with your Eufy Vacuum Cleaner, ensure there's enough water in the water tank and that the mopping module is correctly installed. Also, check if the water outlets are blocked; if they are, replace the filter elements.
Why does my EUFY Vacuum Cleaner RoboVac stop working suddenly?
If your Eufy Vacuum Cleaner stops working suddenly, check if it's trapped or stuck on an obstacle. Also, check the battery level to ensure it's not too low. If problems persist, turn off the main power switch, wait for 2 seconds, and then turn it back on.
What to do if my EUFY RoboVac cannot be charged?
To ensure proper charging of your EUFY Vacuum Cleaner, first check if the indicator on the Charging Base lights up. If it doesn't, you may need to contact the eufy service center to repair or replace the Charging Base or power adapter. Also, dust off the charging contact pins with a dry cloth. When RoboVac is docked, listen for the "Charging" voice prompt. If you don't hear it, contact the eufy service center to repair or replace the Charging Base.
How to fix EUFY RoboVac when rolling brush is stuck?
If your EUFY Vacuum Cleaner's rolling brush is stuck, turn off the RoboVac and remove any hair or debris from the rolling brush.
What to do if my EUFY Vacuum Cleaner stops working suddenly?
If your EUFY Vacuum Cleaner suddenly stops, first check if it's trapped or stuck. Next, check the battery level. If these aren't the issue, turn off the main power switch, wait 2 seconds, and turn it back on. You can also check the “Error Tones” section to find the solution.
What to do if EUFY Vacuum Cleaner cannot return to Charging Base?
If your EUFY Vacuum Cleaner isn't returning to its Charging Base, remove any objects within 3 ft/1 m to the left and right and within 6 ft/2 m of the front of the Charging Base. Also, clean the charging contact pins. If the Charging Base is far away, allow the RoboVac more time to return.
How to fix EUFY RoboVac remote control not working?
If the remote control for your EUFY Vacuum Cleaner isn't working, try replacing the batteries in the remote. Also, make sure the RoboVac is turned on and fully charged.
Why is my EUFY RoboVac not charging?
If your EUFY Vacuum Cleaner isn't charging, check if the indicator on the Charging Base lights up. Also, check if the indicator on RoboVac is solid red without a beep during charging, which may indicate battery failure. Reinstall the battery, then turn RoboVac on and off. If the problem persists, contact the eufy service center. Dust off the charging contact pins with a dry cloth. Check for a beep when docking onto the Charging Base; if not, contact the eufy service center.
Lists items included in the package.
Details the parts and components of the RoboVac.
Explains the function of buttons and status lights.
Provides essential advice before operating the RoboVac.
Outlines preparation steps and charging instructions for the RoboVac.
Guide to connecting and controlling the RoboVac via app and voice assistants.
Explains cleaning modes, suction levels, and advanced features.
Instructions for cleaning the dust collector, filter, and brushes.
Guide on how to replace a damaged or worn side brush.
Steps for cleaning sensors, charging pins, and the swivel wheel.
Explains error messages and voice prompts.
Troubleshooting steps for Wi-Fi connectivity issues.
General| Type | Robotic Vacuum Cleaner |
|---|---|
| Voice Control | Yes (Amazon Alexa, Google Assistant) |
| Auto Recharge | Yes |
| Drop Sensing Technology | Yes |
| Bump Sensor | Yes |
| Battery Capacity | 2600mAh |
| Run Time | 100 minutes |
| Noise Level | 55dB |
| Dustbin Capacity | 0.6L |
| Wi-Fi Connectivity | Yes |
| App Control | Yes |
| Cleaning Modes | Auto, Spot, Edge, Single Room |
