How to fix weak suction power on EUFY RoboVac?
If your Eufy Vacuum Cleaner's suction power is weak, check the following: First, inspect the suction inlet for any obstructions and remove them. Second, empty the dust collector. Finally, check if the filter is wet; if so, air-dry it completely before using it again.
What to do if EUFY Vacuum Cleaner RoboVac cannot return to the Charging Base?
If your Eufy Vacuum Cleaner isn't returning to its charging base, try these steps: Remove any objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. Keep in mind that RoboVac returns more quickly when it's close to the Charging Base, but it needs more time if the Charging Base is far away. Also, clean the charging contact pins.
Why my EUFY Vacuum Cleaner RoboVac cannot be charged?
If your Eufy Vacuum Cleaner cannot be charged, check if the indicator on the Charging Base lights up. If it doesn't, contact the eufy service center to repair or replace the Charging Base or power adapter. Also, dust off the charging contact pins with a dry cloth. Check if you hear a beep when RoboVac is docked; if not, contact the eufy service center for assistance.
Why my EUFY Vacuum Cleaner RoboVac cannot connect to a Wi-Fi network?
To resolve Wi-Fi connectivity issues with your Eufy Vacuum Cleaner, ensure you've entered the correct Wi-Fi password. Also, verify that your RoboVac, router, and mobile phone are close enough to maintain a strong signal. Your Wi-Fi router should support the 2.4GHz and 802.11b/g/n bands, as the 5GHz band is not supported. For more detailed information, refer to the "Troubleshooting > Wi-Fi connection" section in this manual.
Why too much water comes out during mopping with EUFY RoboVac?
If too much water comes out during mopping with your Eufy Vacuum Cleaner, make sure the water tank has been installed properly and that the filter elements are correctly installed in place.
Why EUFY RoboVac cleaning time becomes shorter?
If your Eufy Vacuum Cleaner's cleaning time is shorter than expected (less than 80 minutes), ensure RoboVac is fully charged, indicated by a solid blue LED light, before cleaning. Keep in mind that cleaning time is affected by the suction mode and floor type. Standard suction on hardwood floors provides approximately 80 minutes of cleaning, while max suction on medium-pile carpets provides about 40 minutes. If your cleaning time is much shorter than these estimates, contact eufy customer service for help.
What to do if EUFY RoboVac's suction fan is stuck?
If your EUFY Vacuum Cleaner’s suction fan is stuck, turn off RoboVac, then remove and empty the dust collector. Also, make sure the suction inlet is not blocked by any hair or debris.
How to fix EUFY RoboVac when side brush is stuck?
If your EUFY Vacuum Cleaner’s side brush is stuck, turn off RoboVac and remove any hair or debris from the side brush.
How to fix EUFY RoboVac when left/right wheel is stuck?
If your EUFY Vacuum Cleaner’s left or right wheel is stuck, turn off RoboVac and remove any hair or debris from the left/right wheel.
Why is my EUFY RoboVac suction power weak?
If your EUFY Vacuum Cleaner's suction is weak, several factors could be the cause. First, check the suction inlet for any obstructions. Second, empty the dust collector. Finally, if the filters are wet from water or other liquids, allow them to air-dry completely before using the vacuum.
Lists items included in the package.
Details the parts and components of the RoboVac.
Explains the function of buttons and status lights.
Provides essential advice before operating the RoboVac.
Outlines preparation steps and charging instructions for the RoboVac.
Guide to connecting and controlling the RoboVac via app and voice assistants.
Explains cleaning modes, suction levels, and advanced features.
Instructions for cleaning the dust collector, filter, and brushes.
Guide on how to replace a damaged or worn side brush.
Steps for cleaning sensors, charging pins, and the swivel wheel.
Explains error messages and voice prompts.
Troubleshooting steps for Wi-Fi connectivity issues.
General| Type | Robotic Vacuum Cleaner |
|---|---|
| Voice Control | Yes (Amazon Alexa, Google Assistant) |
| Auto Recharge | Yes |
| Drop Sensing Technology | Yes |
| Bump Sensor | Yes |
| Battery Capacity | 2600mAh |
| Run Time | 100 minutes |
| Noise Level | 55dB |
| Dustbin Capacity | 0.6L |
| Wi-Fi Connectivity | Yes |
| App Control | Yes |
| Cleaning Modes | Auto, Spot, Edge, Single Room |
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