Everbilt HDSWJ5P - Troubleshooting

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Please contact Everbilt at 1-844-883-1872 for further assistance.
Troubleshooting
Problem Possible Cause Solution
Pump humming. □ The motor shaft is stuck.
□ Selected wrong voltage.
□ Please use a at head screw driver to
turn the motor shaft through the center
hole on the motor cap. Then restart the
pump. Clean impeller and diffuser.
□ Pump was pre-set at 230V.
Refer to manual for set voltage to 115V.
Does not pump water or low ow. □ Air in piping or did not prime.
□ The water level in the well is below the
foot valve.
□ The foot valve is plugged or leaks.
□ Impeller nozzle blocked by foreign
material.
□ Stop the motor. Remove the pressure
gauges or prime plug. Fill the housing
pipes with water.
□ Lower the suction pipe. If water level is
more than 25 ft. you need a deep well
pump.
□ Replace the foot valve or dig the well
deeper.
□ Clean impeller and nozzle.
Pump does not stop or pressure does not
build up
□ Impeller or nozzle blocked by foreign
material.
□ There is a leak in the housing piping.
□ Clean impeller and nozzle.
□ Locate and repair the leak or reconnect.
The pump starts and stops too often. □ Pressure in pre-charged tank is not
correct.
□ The pressure switch malfunctioning.
□ There is a ruptured diaphragm/bladder
(pre-charged tank).
□ Ensure the pressure in the pre-charged
tank is set to 2 Psi less than the cut-in
pressure.
□ Replace the pressure switch.
□ Replace the tank.