6.6. Bean & Grinder menu .......................................................................................... 78
6.6.1. Enigma & Shotmaster ................................................................................ 78
6.7. Clean and Standby menu (Super user access) ....................................................... 79
6.7.1. Standby after cleaning ............................................................................... 79
6.7.2. Standby On / O times .............................................................................. 79
6.8. Password menu ................................................................................................... 80
6.9. Logout (service engineer) ..................................................................................... 80
7. Care ............................................................................................................................... 81
7.1. Cleaning and maintenance operations .................................................................... 81
7.1.1. Cleaning ..................................................................................................... 81
7.1.2. Maintenance .............................................................................................. 81
7.2. Periodic cleaning .................................................................................................. 82
7.2.1. Cleaning plan for coee machines and choco modules | powder units
(options included) .............................................................................................. 82
7.2.2. Overview of cleaning on Enigma | Shotmaster machines .............................. 84
7.2.3. Overview of cleaning on E'choco machines ................................................. 85
7.3. Cleaning procedures (standard) ............................................................................ 85
7.3.1. Rell and visual check of the coee cleaning balls dispenser ......................... 86
7.3.2. Automatic system cleaning procedure with Everclean on Enigma |
Shotmaster machines and accessories (milk and choco module included) ............. 86
7.3.3. Clean the coee outlet (milk outlet and single outlet included) .................... 93
7.3.4. Empty and clean the bean hoppers (and powder chute (machine option)) .. 94
7.3.5. Clean the housing ..................................................................................... 94
7.3.6. Clean the display | touch screen ................................................................. 95
7.3.7. Clean the drip tray ..................................................................................... 95
7.3.8. Clean beneath the machine ....................................................................... 96
7.4. Cleaning procedures (depending on the model and options of the machine) ........... 97
7.4.1. Clean the grounds bin drawer (machine option) .......................................... 97
7.4.2. Clean the choco outlet (machine option) ................................................... 98
7.4.3. Empty and clean the powder container(s) (machine option) ....................... 99
7.4.4. Clean the 1.5-Step | milk arm ..................................................................... 99
7.4.5. Clean the steam wand | steam arm ........................................................... 100
7.4.6. Clean the steam nozzle ............................................................................ 100
8. Troubleshooting ............................................................................................................ 102
8.1. Error message example ........................................................................................ 102
8.2. Error messages codications ............................................................................... 102
8.2.1. Typographies ............................................................................................ 103
8.2.2. Severity levels .......................................................................................... 103
8.2.3. Behaviours ............................................................................................... 103
8.3. Error messages (E-XXX) (User and Super User access) .......................................... 104
8.4. Stop messages (S-XXX) (User and Super User access) .......................................... 107
8.5. Warning messages (W-XXX) (User and Super User access) ................................... 114
8.6. FAQs .................................................................................................................. 128
8.6.1. Bean hoppers unlocked ............................................................................. 128
8.6.2. No water connected ................................................................................ 128
8.6.3. No milk dispensed .................................................................................... 128
8.6.4. Steam wand is clogged ............................................................................ 129
8.6.5. Cups on the cup heater are not warm enough ........................................... 129
9. Options ........................................................................................................................ 130
9.1. List of options for Enigma machines ..................................................................... 130
9.1.1. E'2 ............................................................................................................ 130
9.1.2. E'4 ........................................................................................................... 132
9.1.3. E'6 ........................................................................................................... 133
9.2. List of options for Shotmaster machines .............................................................. 135
9.2.1. Connectivity ............................................................................................. 135
02.01.2023 Page 5 of 172 © Eversys S.A.