Room Scheduling System • Room Agent Installation and Configuration 46
Update Firmware
Room Agent reports Cannot connect to this device if the panel firmware version is:
• Older than 2.01.0000-b008
• TLP Pro touchpanel models only — Is the shipped-from-the-factory firmware
(firmware for the panels as part of control systems.
NOTE: The latest firmware for all compatible panels is automatically downloaded onto
your PC when you install the Room Agent software. New versions of Room Agent
software may have new firmware that supports new features.
Update panel firmware for any reason as follows:
NOTE: Whenever you download a new version of Room Agent software, you should
update firmware to take advantage of the any new features the software provides.
1. Click the Setup button for a panel to be updated.
NOTE: The button deletes a panel from the list.
The Panel Connection dialog box opens (see figure 49).
1111111111
22
22222222
Figure 49. Panel Connection Dialog Box
2. If applicable, enter a password in Password field (
1
).
NOTE: All panels ship with the default, case-sensitive, password “extron”.
3. Click the
Connect button (
2
).
NOTE: This step and this connection are necessary to send a firmware file to the
panel.
The Room Agent software connects to and synchronizes with the panel. Once synced,
Room Agent displays the Device Management window with either the Communication
Settings tab (see figure 15 on page 19) or General Settings tab (see figure 16 on
page 20) selected.
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