F&P SleepStyle Product Technical Guide | 38
A-23
9.1 DEVICE TROUBLESHOOTING*
Problem Solution
My therapy won’t start, and
there is no display on the
display screen.
The power cord may not be plugged in correctly.
Solution: Push the power cord connector firmly to confirm it is inserted correctly into the
power supply and into the rear of the device.
Has there been a storm, power outage, or power surge?
Solution: Check your circuit breaker or fuse, and reset as required. If the display screen
does not turn on, return the device to your healthcare provider.
My therapy won’t start, but
there is a display on the display
screen.
There may be water in the blower, preventing it from starting.
Solution: Turn o at the power supply and unplug the device. Remove the water chamber.
Keep the device lid open and tip the device upside down to clear the water from the
device. Place the water chamber back in the device. Restart the device.
Is there an error message on the display?
Solution: Refer to section 9.2 – Error messages on SleepStyle screen.
The pressure is fluctuating
or insucient air is being
delivered from the device
Your mask may not be fitted correctly, causing leaks.
Solution: Ensure your mask is correctly fitted. Refer to your mask’s user instructions for
fitting instructions, or contact your healthcare provider.
Solution: The delivered pressure may fluctuate due to Electromagnetic Interference (EMI).
If fluctuations continue to occur, ensure there is sucient space between the SleepStyle
device and other electrical devices that may cause interference.
There may be water in the breathing tube.
Solution: Disconnect the breathing tube and hang with both ends pointing to the floor
until all water in the breathing tube has been cleared.
The device lid may not be closed correctly, the chamber seal may not be fitted to the
water chamber correctly, or the outlet seal is missing.
Solution: Ensure the outlet seal and water chamber with the chamber seal are in the
device. Refer to section 6.3 – Reassembly of the device for detailed instructions on
reassembly of these parts.
The device restarts.
Solution: It is possible that the device could restart due to Electromagnetic Interference
(EMI). No actions are necessary as the device will restart and resume therapy. If restarts
continue to occur, ensure there is sucient space between the SleepStyle device and
other electrical devices that may cause interference.
The device is noisy.
Air may be leaking out of the device or breathing tube.
Solution: Make sure the device lid has been closed properly, the breathing tube and mask
are connected correctly, and there are no air leaks or condensation in the breathing tube.
If the noise is changing while you breathe, this is because the device adjusts the motor
speed to maintain the correct pressure as you breathe in and out. This is normal behavior.
The base of the device is warm
to the touch even though the
device isn’t being used.
This is normal and should not cause concern. In stand-by mode, the device consumes
approximately 5 W of power. This may cause the feeling of warmth.
There is a build-up of water on
the heater-plate.
When therapy has stopped, the device will cool, which may cause condensation to form
on the heater-plate.
Solution: To reduce condensation, please keep the device plugged in and switched on
at the power supply after stopping therapy. Before each use, remove the water chamber
and dry the chamber housing of the device with a cloth. If the water build-up becomes
excessive, please contact your healthcare provider.
ENGLISH
Use and Care Guide – Page 23
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