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8.6 Hidden Data Transfer Menu
This hidden menu is intended for troubleshooting
over the phone, between the clinician and the
patient. The following are instructions to provide
to the patient to guide them in accessing and
navigating this hidden menu.
8.6.1 Access the hidden data
transfer menu
From the home screen, or during therapy, hold
Menu for 5 seconds.
8.6.2 Send my data*
This option allows the patient to manually
upload their therapy and compliance data to F&P
InfoSmart so you can view the data, instead of
waiting for the next scheduled upload, or if an
issue has occurred during a scheduled upload.
To manually upload the patient’s therapy data to
F&P InfoSmart, ask the patient to:
1. Press Down
or Up to change the
selection to Yes
. The device will begin
the manual upload of the patient’s therapy
data. The following screens will appear in
sequence as the device searches for a signal
and transmits the data (this process may take a
few minutes):
Note: If the modem has been turned o and
the user selects Yes
, the modem will
automatically activate for data transfer.
2. If the data has uploaded successfully, the
following screen will appear:
If the data has not uploaded successfully, the
following screen will appear instead:
Instruct the patient to attempt a manual
upload again. If the error persists, record the
number on the screen and contact your Fisher
& Paykel Healthcare representative.
3. Once the upload is complete, press OK
or Menu
to acknowledge and clear the
message and return to the “Send my data”
menu.
4. Press Menu
to scroll to the next screen in
the hidden menu. To exit the hidden menu,
continue pressing Menu
until the home
screen is reached.
8.6.3 Cellular Modem (On/O)*
This option allows the patient to turn the cellular
modem On or O.
To turn the cellular modem On or O, ask the
patient to:
1. Press Menu
until they reach the “Cellular
Modem” setting.
2. Press Down or Up to change the
selection. The selected option will flash once to
indicate the selection has been saved.
3. Press Menu
to scroll to the next screen in
the hidden menu. To exit the hidden menu,
continue pressing Menu until the home
screen is reached.
Note: If turned O, the modem will automatically
turn back On after 3 days.
* Only available in models with a cellular modem.
ENGLISH
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