B-4
4.04 Subject to the limitations contained in Section 4.06, the
Warranties shall apply to any defects found by the Purchaser in the
operation of the FaroArm and reported to FARO within the
Maintenance/Warranty Period. If the FaroArm or the Software is found
by FARO, acting reasonably, to be defective, and if the defect is
acknowledged by FARO to be the result of FARO’s faulty material or
workmanship, the FaroArm will be repaired or adjusted to the extent
found by FARO to be necessary or at the option of FARO, replaced with
a new FaroArm or parts thereof at no cost to the Purchaser.
4.05 Claims under the Warranties shall be made by delivering
written notice to FARO of the defect in the System, the FaroArm.
Within a reasonable time of receipt of such notice, FARO shall have the
System and FaroArm diagnosed by its service personnel, and
maintenance/warranty service will be provided at no cost to the
Purchaser if the System and FaroArm is found by FARO to be defective
within the meaning of this Section.
(If, in the reasonable opinion of FARO after diagnosis of the system and
the FaroArm are not defective, the Purchaser shall pay the cost of
service, which shall be the amount that FARO would otherwise charge
for an evaluation under a non-warranty service evaluation.
4.06 The Warranties do not apply to:
a) Any defects in any component of a System where, if in the
reasonable opinion of FARO, the FaroArm, Software or System has
been improperly stored, installed, operated, or maintained, or if
Purchaser has permitted unauthorized modifications, additions,
adjustments and/or repair to any hard drive structure or content, or
any other part of the System, or which might affect the System, or
defects caused or repairs required as a result of causes external to
FARO workmanship or the materials used by FARO. As used
herein, “unauthorized” means that which has not been approved
and permitted by FARO.
b) The Warranties shall not cover replacement of expendable items,
including, but not limited to, fuses, diskettes, printer paper, printer
ink, printing heads, disk cleaning materials, or similar items.
08M46E00_FaroArmUSB.book Page 4 Monday, January 15, 2007 1:12 PM