Frequently Asked Questions
Operating Problems
118
Wrist PDA User Guide
I cannot get beaming to work with another
Palm OS device.
• Make sure that the devices are 6 to 12 inches apart.
• Carefully align the infrared windows of the devices, making
sure there are no obstructions between them.
• Try moving the devices closer to each other.
• Try different lighting conditions.
• Be sure that the receiving device has Beam Receive set to
On in General Preferences.
I tried to perform a HotSync operation, but
nothing happens.
• You must have the Palm Desktop software, and HotSync
Manager installed on your computer, as described on
page 97 and in the
Getting Started
booklet.
• You must be using Windows 98 SE, Windows Me, Windows
2000, Windows XP, or Mac OS v10.1.2 or higher.
• Make sure that HotSync Manager is running (see page 100).
• If you are using a USB hub, connect the Wrist PDA directly to
your computer’s USB port (not into the hub).
• Make sure that Local USB is selected on the HotSync
Manager menu.
• On the HotSync screen on your watch, make sure Cradle/
Cable is selected if you are performing a cable HotSync
operation, or if you are performing an IR HotSync operation,
make sure IR to a PC/Handheld is selected.