14 Problem Solving
386
Problem Solving
14
*:Refer to NetWare Online Documentation for configuration and operations.
The default device name is
incorrect.
Print out either
[Configuration Report] to
confirm the last 6 digits (3
bytes) of the Ethernet
address.
Set the device name using
the correct Ethernet address.
Set the device name
different from the default
name.
The directory tree name is
not configured.
Print out [Configuration
Report] to confirm if the tree
name is specified.
Set the tree name.
The context is not set. Print out [Configuration
Report] to confirm if the
context is specified.
Set the context.
Connected to a different
printer object.
Use NWADMIN from a
computer to confirm if the
correct object is assigned
using the layout information
of the print server.*
Use Driver CD Kit CD-ROM
from a computer to correctly
set the file server name/tree
name/context/active mode.
Use CentreWare Internet
Services from a computer to
correctly set the file server
name/tree name/context/
active mode.
The NetWare port on the
machine is not set to
“Enable”.
Print out [Configuration
Report] to confirm if the
NetWare port is enabled.
Enable the NetWare port.
The file server is down. Search for the file server
using [Network
Neighborhood].
Start the file server.
There is another device on
the network with an identical
device name.
Switch off the machine and
use NWADMIN from a
computer to confirm that the
status of the printer object is
“Standby”.
Use the Driver CD Kit CD-
ROM from a computer to set
a different device name.
The NetWare port is not
functioning.
Print out [Configuration
Report] to confirm if the
network number is left to
“0000000” (NetWare server
is down) if using IPX/SPX. If
using TCP/IP, confirm if the
IP address is left to “0.0.0.0”
(static address unspecified,
or the DHCP server is
down).
For the case of IPX/SPX,
start the NetWare server. For
the case of TCP/IP, either
set a static IP address or
start the DHCP server.
Cause Check point Remedy
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