14 Problem Solving
408
Problem Solving
14
016-577
O [Cause] Unable to connect to the FTP service of the destination
server.
[Remedy] Take one of the following actions:
z
Check if the FTP service of the server is activated.
z
Check if the FTP port number of the server is correctly
registered on the machine.
016-578
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature due to unsuccessful login to the FTP
server.
[Remedy] Check if the login name (user name) and password are
correct.
016-579
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the scanned image could
not be saved in the FTP server after connection.
[Remedy] Check if the FTP server’s save location is correct.
016-580
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the file or folder name on the
FTP server could not be retrieved after connection.
[Remedy] Check the access privilege to the FTP server.
016-582
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because file creation was not
successful on the FTP server after connection.
[Remedy] Take one of the following actions:
z
Check if the specified file name can be used in the save
location.
z
Check if enough space is available in the save location.
016-584
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because folder creation was not
successful on the FTP server after connection.
[Remedy] Take one of the following actions:
z
Check if the specified folder name can be used in the
save location.
z
Check if the same folder name exists in the save location.
z
Check if enough space is available in the save location.
016-585
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because file deletion was not
successful on the FTP server after connection.
[Remedy] Check the access privilege to the FTP server.
016-587
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because folder deletion was not
successful on the FTP server after connection.
[Remedy] Check the access privilege to the FTP server.
016-588
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the data could not be written
in the FTP server after connection.
[Remedy] Check if enough space is available in the save location.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.