10
Types of Authentication ........................................................................................................................468
Account Administration .........................................................................................................................470
Services Controlled by Authentication ...................................................................................................475
Overview.......................................................................................................................................................475
Combination of Authentication and Account Administration types...................................475
Authentication for Job Flow Sheets and Folders................................................................................478
Creating / Using Job Flow Sheet.........................................................................................................478
Creating / Using Folder...........................................................................................................................480
Configuration for Authentication.............................................................................................................481
Installation Overview ..............................................................................................................................481
Enabling Authentication........................................................................................................................481
Changing the Default Authorization Group Settings.................................................................484
Creating an Authorization Group.......................................................................................................485
Configuration for IC Card Reader (Optional)......................................................................................487
Step 1 Preparations .................................................................................................................................487
Step 2 Logout Method Using the Smart Card ..............................................................................488
Step 3 Registering Smart Card Information..................................................................................488
Configuration for Account Administration...........................................................................................489
Step 1 Selecting an Accounting Type...............................................................................................489
Step 2 Registering User Information................................................................................................ 489
User Authentication Operations...............................................................................................................491
Authenticating Login Users..................................................................................................................491
Changing Passcode..................................................................................................................................492
15 Problem Solving....................................................................................................................................495
Troubleshooting...............................................................................................................................................496
Machine Trouble..............................................................................................................................................497
Image Quality Trouble..................................................................................................................................503
Trouble during Copying................................................................................................................................509
Unable to Copy..........................................................................................................................................509
The Copy Result is Not What was Expected..................................................................................510
Trouble during Printing.................................................................................................................................513
Unable to Print...........................................................................................................................................513
The Print Result is Not What was Expected...................................................................................514
Trouble during Faxing ...................................................................................................................................516
Sending Problems.....................................................................................................................................516
Receiving Problems ..................................................................................................................................520
Trouble during Scanning..............................................................................................................................524
Unable to Scan with the Machine......................................................................................................524
Unable to Import Scanned Documents to the Computer........................................................525
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................525
Unable to Send E-mail............................................................................................................................526
The Image is not What was Expected .............................................................................................527
Network-related Problems...........................................................................................................................529
When using SMB.......................................................................................................................................529
When using TCP/IP ..................................................................................................................................529
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